If you ask any freely chosen representative of an online store about whether customer service is important to his business, most likely we would not hear a different answer than the affirmative one. Similarly, if we ask customers about one
If you are still considering if your business needs Omnichannel approach – you should stop thinking and start acting. Here are 5 reason why
1. Different channels works for various consumers
Some people are introverts, and they feel comfortable when
Imagine that you just entered hotel lobby but instead of standing in front of always smiling person you just look at the monitor with the virtual assistant. This is the reality that is waiting just around the corner.
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